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Every part of a TOWREX trailer is designed to last

As new means of communication develop, privacy protection becomes crucial. Therefore, we are committed to respecting the privacy of the personal information we collect.

This policy describes how we process and protect the personal information we collect through technological means (e.g., via email or online). We follow these rules to safeguard your privacy and comply with our legal obligations.

Who does this policy apply to?

The rules described in this policy apply to you if we collect your personal information through technological means in the course of our activities. For example, this policy applies to:

  • If you contact us by email.
  • If you fill out one of our online contact forms.

By using this site, you agree to this privacy policy.

  1. COLLECTION OF PERSONAL INFORMATION

With your consent (voluntarily provided data through forms), we collect the following types of information:

  • Your name
  • Your email address

This personal data is obtained through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.

  1. RESPONSIBLE FOR PERSONAL DATA PROTECTION

Within TOWREX TRAILERS, the person responsible for personal data protection is MARTIN LATULIPPE. You can contact this person by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by phone at 418-387-1718, or by mail at 423, Rg St-Gabriel, VALLÉE JONCTION, QC, G0S 3J0.

  1. DATA COLLECTION AND PROCESSING METHODS

3.1 FORMS

Your personal information is collected through the following forms:

  • Information request form

3.2 USE OF YOUR DATA

We use this information for the following purposes:

  • Contacting you (to respond to your requests, comments, or questions)
  • Managing the website (improving the visitor experience)
  • With your consent, sending you offers and announcements via email
  • Customer support
  • For statistical purposes

3.3 DISCLOSURE AND RETENTION OF YOUR DATA

We will not use your personal information for purposes other than those specified during collection, unless you expressly consent or the law requires it.

We will not rent, sell, or share your personal data with third parties, except with your consent and always for the purpose of fulfilling your requests.

We retain the personal data we collect from you for the duration necessary for our ongoing business, particularly to provide a service you have requested or to comply with applicable legal, tax, or accounting obligations. Your personal data is kept in a manner that allows us to identify you for as long as necessary to achieve the purposes for which we process your information, and it is not retained beyond those purposes unless required by law.

Personal data that is no longer needed to achieve the identified objectives will be destroyed, deleted, or anonymized.

  1.  LOG FILES AND COOKIES

Our website uses cookies to enhance your browsing experience. These cookies collect information such as your IP address, device operating system, and pages viewed, among others. You can configure your browser to block cookies, but it may affect your site experience.

We mainly collect the following data:

- Anonymous analytical data, such as the source, browser used, and the number of pages viewed. We use this data to improve our website.

We use tools like Google Analytics and remarketing to display ads based on your interests when you visit our site. You can opt out of this information by following the procedure outlined in Google Analytics' privacy policy.

These files allow us to:

  • Obtain anonymous statistics on site usage
  • Improve the quality of site content and performance
  1. REQUEST FOR ACCESS, RECTIFICATION, AND WITHDRAWAL OF PERSONAL INFORMATION

5.1 RIGHT OF ACCESS

We also recognize your right to access, rectify, modify, or delete your personal information. You can exercise this right by contacting us in writing or by phone using the contact information above (point 2).

5.2 WITHDRAW YOUR CONSENT

We offer you the option to object to the use of your personal information for certain purposes and the right to withdraw your consent. To exercise these rights, you can contact us using the contact information above (point 2).

Here are the steps for processing a request:

  • You must send a written request to the Responsible for Access and Personal Information Protection. You can find their contact information at point #2;
  • We will process your request within 30 days after receiving it;
  • You will receive our response by email or phone call.
  1. SECURITY

The personal information we collect is stored securely. People working with us are required to respect the confidentiality of your data.

To ensure the security of your personal information, we use measures such as SSL protocol, computer backups, usernames/passwords, and firewalls. We strive to incorporate the latest technological advances to ensure the privacy of your transactions. However, as no method offers absolute security on the internet, there is an inherent risk when transmitting personal information online.

  1. EXTERNAL SITES

Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

  1.  UPDATES TO THIS PRIVACY POLICY

This policy takes effect on October 18, 2023, and replaces all previous versions. It may be modified as necessary without prior notice.

 

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WHAT WE ARE ABOUT

Towrex Trailer is one stop shop for the custom built recreational boat trailers. We specialize in making trailers to suit a specific hull. Every part of Towrex Trailer is engineered for optimum quality and performance which makes the transporting of your boats easy - trailers you use with pride!